No reminder before the trial converts
Fix before launch
Required by UK subscription rules; seen in Tidal
Surprise charges lead to refunds and chargebacks.
Flow audits for product teams
Know before you build.
Describe a product flow you are planning, like a sign-up, a checkout or a cancellation. Pixatom finds the gaps, shows what each one could cost you, and gives you a one-page brief to share with your team.
Free demo audit after you sign up. Plans from US$29 a month, cancel any time.
A gap from a sample brief
What you get
See the gaps in your flow, then test the fix
Pixatom draws the flow you described and marks the steps it is missing. Then it builds a clickable prototype of the fix in your own brand, ready to put in front of real people.
- Step 1 Sign up with email
- Step 2 Add card to start trial High gap
- + Missing Reminder 3 days before charging
- Step 3 Charged on day 14 Critical gap
How it works
From a few lines to a tested decision
About 20 minutes to a brief you can share. A few days for the user test.
- 01
Describe the flow
A few lines on what you are about to build: who it is for, the steps, and what worries you about it.
- 02
Answer a few questions
Pixatom asks what it needs to know, such as where people pay or which countries you sell in.
- 03
Check the flow map
Your flow drawn as a map, with missing steps marked. Fix anything it got wrong.
- 04
Review each gap
Each gap comes with its evidence. Agree, or mark it not relevant. You keep the judgement.
- 05
Share the brief
A one-page decision brief with two options, a recommendation and the cheapest way to test the riskiest assumption.
- 06
Test with five people
A clickable prototype in your brand for a five-person test. Log what you learn and the plan updates.
Gaps it catches
The steps nobody mentioned in planning
Every gap says what backs it: a published rule, real products that handle it well, or general practice that needs testing first.
Live chat is required to finish cancelling
Fix before launch
Required by US and UK subscription rules; seen in HBO Max, Synthesia and Tidal, which complete the cancel online
A legal risk, plus the cost of staffing the chat.
A failed payment downgrades the account straight away
Fix soon
Seen in failed payment flows in the evidence library
Paying users whose card simply expired lose access, and some never come back.
The verification email is the only way to continue
Fix soon
Seen in sign-up flows in the evidence library
Emails land in spam and new sign-ups leave before they see the product.
Any product flow
Audit the flows that make or lose money
Subscription and billing flows are where the evidence and the rules are strongest. Pixatom covers the rest of the product too.
Getting started
Sign-up, onboarding, free trial
Paying
Checkout, upgrade, failed payment
Changing or leaving
Downgrade, cancellation, account deletion
Signing in and security
Sign-in, password reset, two-factor
Working with others
Invites, roles, sharing
Something else
Any other product flow you describe
Why the findings hold up
Evidence first, and you stay in charge
-
Backed by real products and published rules
Findings draw on a library of real product flows and on published consumer, subscription and app store rules. Each one names its sources.
-
Checked twice
A second AI pass reviews every finding before you see it, and drops claims the evidence does not support.
-
Honest about confidence
When a gap rests on general practice rather than evidence, it says so and tells you to test it first.
-
Your call on every gap
You agree with each gap or mark it not relevant. The brief only includes what you kept.
Pricing
Two plans, billed monthly
Try the demo audit for free after you sign up. Choose a plan when you want to audit your own flows.
Starter
US$29 a month
5 audits a month, 8 prototype builds per audit.
Pro
US$79 a month
20 audits a month, 12 prototype builds per audit.
Check your next flow before you build it
Sign up, walk through the free demo audit, then choose a plan when you are ready to run your own.